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The person who controls a conversation isn't the one doing all the talking, it's the person asking great questions. It's a powerful concept to understand and use.

A friend recently asked me what goes on in a media training session. That's a pretty basic question, but one I don't think I ever fully answered in print, so here goes....

The recent death of famed Edmonton photographer Con Boland brought up the thorny issue of dealing with the news media during a time of grief.

The next time you prepare for a media interview, put yourself in the shoes of the reporter. If you can anticipate the questions you'll get, the interview will become much easier.

Much like playing golf and hitting a tee shot to a par 3 green about 50 feet below, TV interviews done with people standing provide a much different prospective than if they are sitting.

There's a troubling trend in communication. People are using useless words far too often. So stop it!

Compared to today, media outlets we read, watched and listened to were awful in the 1960's.But we liked it that way.

Good public relations has never been more important than it is today, but it is not a cure all for everything.

I respect the work done by numerous Board of Directors, but the reality is, too few of them have written rules to follow and that needs to change.

Is it media training or communication training? The answer is - it's both.

Twitter has become a powerful tool for Donald Trump, so powerful he doesn't need the news media.

Sure Facebook has two billion users, but if your organization wants to tell its story well, it needs more than just Facebook.

Before you have launch into your next difficult discussion at work, make sure you read these eight tips to make it a lot more comfortable.

Stop losing sleep at night before speaking to a boss, employee or co-worker. Follow these tips and you'll be fine when you have that difficult conversation.

Some of the news media coverage of Donald Trump has been shameful, but one thing is for sure - he is good for business.

A survey on where Albertans get their political news from had some interesting, but not totally surprising results. Maybe traditional media isn't dead?

In the last year I have written 50 blogs. Here is my Top 10, based on the number of readers each week.

I would be willing to bet more than 75% of companies are simply not ready to cope with a nasty pr problem that could lead to a social media meltdown.

Blogging can be fun, but it is also a lot of work. Here is what you need to know about writing a blog before you start one.

It has become clear one of the most important considerations of how big any news story will become is whether it has been caught on video.

If there's one quick tip to make you a better communicator, try listening more often. Becoming a better listener will make you a better communicator.

There's a positive side to the pr fiasco involving United Airlines. Other corporate executives can make changes to their operations to make sure the same thing never happens to them.

Bizarre allegations involving Edmonton Oilers owner Daryl Katz made most media outlets in Edmonton run for cover. Here's why.

If you want to go to the top of the Media Spokesperson Class, learn how to effectively use bridges when you do interviews. Here's how to do it.